Tommy Exposure

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Return & Refunds Policy

Thank you for shopping at Tommy Exposure! We want you to be completely satisfied with your purchase. If you are not satisfied, we are here to help.

1. Return Policy

We accept returns for most items under the following conditions:

  • Timeframe: You must request a return within 7 days of receiving your order.

  • Condition of the Product: The item must be unused, in its original condition, and in the original packaging. If the product is damaged or not in its original condition, we may not be able to process your return.

  • Exclusions: Certain products, such as personalized or custom items, may not be eligible for returns. These will be noted on the product page.

2. How to Return an Item

If you wish to return an item, please follow these steps:

  1. Contact our customer service team at [email protected] within 7 days of receiving your order.

  2. Provide your order number and details about the item(s) you wish to return.

  3. Our team will provide you with instructions for returning the item(s).

Please note: You will be responsible for the cost of return shipping unless the item is defective or damaged.

3. Refund Policy

Once we receive and inspect the returned product, we will notify you of the status of your refund.

  • Processing Time: Refunds will be processed within 7 business days of receiving the returned item.

4. Damaged or Defective Items

If you receive a damaged or defective product, please notify us within 7 days of receiving your order. We will arrange for a replacement or a full refund, depending on your preference.

5. Non-refundable Items

Some items are not eligible for refunds or returns, including but not limited to:

  • Products marked as “Final Sale” or “Non-returnable” at the time of purchase.

  • Any item that has been used or damaged after delivery.

6. Exchange Policy

At this time, we do not offer exchanges. If you wish to exchange an item, you will need to return the original product and place a new order for the desired item.

7. Contact Us

If you have any questions regarding our return and refund policy or need assistance with your return, please contact us:

Email: [email protected]